Disclosure of Information
What Other Information is collected?
We collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the web browser software version, referring site, and the date and time of each visitor request. We collect this non-personally identifying information to better understand how visitors use our Websites. From time to time, we may release non-personally-identifying information in the aggregate, e.g., to inform our franchise partners of overall trend lines that may inform their business plan.
Types of Data collected
Among the types of Personal Data that our Websites collect, by itself or through third parties, there are: Cookie, Usage Data and Email.
The Personal Data may be freely provided by the User, or collected automatically when using our Websites.
Failure to provide certain Personal Data may make it impossible for our Websites to provide its services.
The User assumes responsibility for the Personal Data of third parties published or shared through our Websites and declares to have the right to communicate or broadcast them, thus relieving the Data Controller of all responsibility.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of our Websites, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookie and Usage Data.
Google Analytics Demographics and Interest Reporting
We use Google Analytics to better understand the kind of people who come to our site and improve our offerings. Google Analytics Demographics and Interest Reporting allows us to compile aggregate statistics about the number of visitors this site receives, page popularity, browsers being used, and demographic information based on the Google content display network. No personally identifying data is included in this type of reporting.
Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings provided by Google.
All of our activity falls within the bounds of the Google Analytics Terms of Service.
Managing email addresses and sending messages
These services make it possible to manage a database of email contacts to communicate with the User via email. The services are used to collect data concerning the date and time when the mail is viewed by the User, as well as when the User interacts with incoming mail, such as by clicking on links included in the email.
SharpSpring is a customer relationship management, marketing automation, and email messaging platform.
Personal Data collected:
- Street Address
- Zip Code
- Phone Number
Vonigo is a customer appointment scheduling platform.
Personal Data collected:
- Street Address
- Zip Code
- Phone Number
- Details of Service Request
- Transaction Details
Additional information about Data collection and processing
The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of our Websites or the related services.
The User is aware of the fact that the Data Controller may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
System Logs and Maintenance
For operation, security and maintenance purposes, our Websites and any third party services may collect files that record interaction with our Websites (System Logs) or use for this purpose other Personal Data (such as IP Address).
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the close of this document.
The rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out below.
Our Websites do not support “Do Not Track” requests.
To determine whether any of the third party services we use honor the “Do Not Track” requests, please read their privacy policies.
Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.
Information collected automatically from our Websites (or third party services employed in our Websites), which can include: the IP addresses or domain names of the computers utilized by the Users who use our Websites, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
The individual using our Websites, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.
The legal or natural person to whom the Personal Data refers to.
Data Processor (or Data Supervisor)
Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of our Websites. The Data Controller, unless otherwise specified, is the Owner of our Websites.
The hardware or software tools by which the Personal Data of the User is collected.
Small piece of data stored in the User’s device.
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.
Contact, Questions, Comments, Complaints
May 16, 2019